Terms and Conditions

Welcome to our store! By shopping with us, you agree to the following terms and conditions. Please read them carefully.

Who We Are

This website is operated by Caught The Fire Bug. We are an independent online shop offering merchandise inspired by the spirit of “Caught the Fire Bug.” Whether you’re part of the wildfire community, a supporter, or just appreciate the message—we’re glad you’re here.

Ordering & Payments

Your payment is processed safely through our trusted provider, Stripe. We do not store your credit card information. All prices are in USD and may change without notice. We accept all major credit cards via Stripe’s secure checkout. All orders are final once placed. If you made a mistake, contact us right away—we’ll do our best to help if your order hasn’t shipped yet.

Return Policy

See our return policy on our Return Policy page.

Shipping

We ship within the United States. Customers are responsible for providing an accurate shipping address. We’re not responsible for packages lost due to incorrect addresses.

Intellectual Property

All content, including product designs, graphics, logos, and text on this site, is owned by or licensed to Caught The Fire Bug and protected by copyright laws. Please don’t use, reproduce, or distribute our content without permission.

Community Respect

This shop is part of a community that respects the work and risks of firefighters, wildfire professionals, and supporters. We reserve the right to refuse service to anyone engaging in abusive, offensive, or inappropriate behavior toward our team or community.

Limitation of Liability

We do our best to ensure accurate product information and smooth service. However, we’re not liable for any indirect damages, delays, or losses related to the use of our website or products.

Changes to These Terms

We reserve the right to update or change these terms at any time. Any changes will be posted here, and continued use of the site means you accept the new terms.